How does it work for customs procedures?

You simply register an account for clearance, fill up the form online on our partner’s website and they will begin preparing the necessary documents to present to the customs agents responsible for clearing the pinball over the border.

What is I need help with customs is there a live chat available?

Yes there is a live chat available for Realtime support from 8am EST to 8pm EST

How are duties and taxes calculated? Taxes are calculated based on the commercial invoice that accompanies the shipment. Taxes are generally calculated for Northbound shipments and billed directly from the customs broker and submitted to the government.